Katie Burgess/Canberra Times
NOVEMBER 2 2019 – 4:30AM

Government must raise the bar for companies drawing on the public purse, experts have warned in the aftermath of a damning report on the state of the aged care system.

Thursday’s aged care royal commission interim report described the system as a “shocking tale of neglect”, and a complete failure of the market.

“The structure of the current system has been framed around the idea of a ‘market’ for aged care services where older people are described as ‘clients’ or ‘customers’ who are able to choose between competitively marketed services. But many older people are not in a position to meaningfully negotiate prices, services or care standards with aged care providers,” the report said.

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